How automation is providing better outcomes for policing and improving public sector services


Alastair Gregory
Head of Delivery Management, West Midlands Police
Gregg Hudson
Mobility and Automation Manager, West Midlands Police
Scott Elliott
Senior RPA Developer, West Midlands Police
Joshua Goodwin
Customer Success Manager, UiPath
The New Speaker
New Success Manager, UiPath
Last Speaker
Server Adminstrator, UiPath

From late 2020, West Midlands Police (WMP) have been building their automation capability with the aim to improve operational efficiency and reduce the administrative workload for police officers and staff.

Their first UiPath automation was implemented in April 2021, exceeding expectations. The software robot was able to complete their ‘Active Crime Record Transfer’ process seven times faster than a member of staff, with 1,612 hours saved. That time saving resulted in direct benefits to core policing hours: enabling officers to spend more time protecting their communities.

Join us for this fireside chat where Alastair Gregory, Gregg Hudson & Scott Elliott will share their challenges and lessons learnt since embarking on the automation journey.

Topics discussed will include:

  • Motives for automation at WMP
  • Processes automated and why
  • Benefits & ROI
  • Challenges & top tips
  • Vision for automation going forward
  • Live Q&A


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