Join us for a Fireside Chat with Fiserv as we delve into their highly successful automation program. Fiserv’s dynamic Robotic Process Automation team bridges self-service teams and their Center of Excellence (CoE). Their mission is to seamlessly integrate automation, boost efficiency, and empower self-service teams with expert CoE support, all with the goal of democratizing automation and driving continuous improvement.
In this Fireside Chat, Sharbs Shaaya and Jackie Alcorn will discuss:
- Doubling the size of their citizen development program over the past year.
- How their recent migration to SaaS has revolutionized their program.
- And more!
Fiserv innovates with cutting-edge technology and adheres to high standards in automation design. They provide training, advisory services, and foster collaboration among teams to streamline processes and reduce errors. The program empowers associates by supporting and hosting events such as Bot-a-thons, Lunch & Learns, and tech talks throughout the year.
About Our Speakers:
- Sharbs Shaaya is a seasoned RPA Director leading transformative automation initiatives, committed to driving organizational excellence through cutting-edge technology solutions.
- Jackie Alcorn is an experienced PM driving RPA innovation and efficiency, passionate about optimizing processes and empowering teams through automation.