Rebuilding Insurance Ops with Agentic Automation

Session #1: 10 possible pitfalls to avoid for a successful RPA roll-out

Tuesday, June 3, 2025 | 12:30 PM ET / 9:30 AM PT

Speakers

Eric Streem
Insurance Industry Practice Leader, UiPath
Jeremy Levin
Solutions Engineering Manager, UiPath
Luke Gonyea
Senior Solutions Engineer, UiPath
The Speaker
Technical Customer Success Manager, UiPath
The New Speaker
New Success Manager, UiPath
Last Speaker
Server Adminstrator, UiPath



Traditional automation hits a ceiling in today’s complex, high-stakes insurance environment. Enter agentic automation.

AI systems that can plan, reason, and act across workflows with human-like autonomy. In this 45-minute live session, we’ll show you why agentic systems are the next evolution in operational transformation, how they’re already delivering results in real insurance use cases, and what it actually looks like in practice through two live demos.

Topics we’ll cover during the session:

  • Why agentic? Legacy insurance operations are hamstrung by complex paperwork and substantial expert analysis. Agentic automation can reduce the impact of these challenges and dramatically increase resolution times while improving customer experience.
  • How insurers are using agentic systems to solve multi-step, judgment-heavy tasks
  • Live policy comparison demo: Dramatically reduce the time spent responding to policy servicing inquiries through agentic automation
  • Live HSA demo: Significantly improve SLAs for employee benefits claims
  • How to evaluate where agentic automation fits in your existing tech stack

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