Speakers
Armand Angeli
Chairman of RPA, Intelligent Automation, Shared Services, and Outsourcing DFCG, the French & International Network of CFOs
Carlo Peretti
VP Finance - Global Director Business Shared Services Program, Holcim
Christophe Bollard
Global Business Services Leader, GBS expert, former EY
Rahul Malhotra
Senior Director – SSC Operations & Global Process Owner QTC, Avis Budget Group
Jean-Luc Michel
Head of Operational Unit SSC, Nissan Automotive Europe
Last Speaker
Server Adminstrator, UiPath
Finance and Accounting (F&A) back-office processes have been at the foundation for a majority of Shared Services Centers (SSC’s). Today, against the backdrop of shortage of expert talents, new technologies like robotic process automation (RPA) and Intelligent Automation (IA) are introduced in SSC’s but also in the main organization. This is leading to some fundamental questions:
- How is IA reshaping the SSC organization, localization and functions?
- Will it lead to more or less SSC’s, more or less offshoring?
- How to train existing staff on new technologies ?
- How to hire and retaining new talents?
- How to balance efficiency and productivity of SSC’s with constant innovation brought by new technologies?
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